Privacy policy

SECTION 1. WHAT WE COLLECT

When you purchase from our store, we collect the personal information you
provide: your name, shipping and billing address, email address, and phone
number. When you browse the site, we automatically receive your device's IP
address, which gives us basic details about your browser and operating system.

Email marketing (where applicable): with your permission, we may send you
emails about our store, new products, and other updates. You can unsubscribe at
any time via the link at the bottom of every email.

SMS marketing (where applicable): by entering your phone number at checkout and
opting in, you agree to receive order-related texts (shipping updates,
abandoned checkout reminders) and occasional promotional offers. Message
frequency varies; message and data rates may apply. Consent is not a condition
of purchase. Reply STOP to unsubscribe at any time, or HELP for help.

SECTION 2. CONSENT

When you provide personal information to complete a transaction, verify your
payment card, place an order, arrange a delivery, or request a refund, we imply
that you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as
marketing, we will ask for your expressed consent or give you the opportunity
to say no. You may withdraw your consent at any time by contacting
hello@foldkind.com.

SECTION 3. DISCLOSURE

We may disclose your personal information if we are required to do so by law or
if you violate our Terms of Service.

SECTION 4. SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the online
e-commerce platform. Your data is stored in Shopify's data storage, databases,
and general application, on secure servers behind a firewall. If you complete
your purchase through a direct payment gateway, Shopify stores your payment
card data encrypted in accordance with the PCI-DSS standard. Purchase
transaction data is retained only as long as necessary to complete your order,
then deleted. All direct payment gateways adhere to PCI-DSS as managed by the
PCI Security Standards Council (a joint effort of Visa, Mastercard, American
Express, and Discover).

SECTION 5. THIRD-PARTY SERVICES

In general, the third-party providers we use (payment processors, shipping
carriers, email and SMS platforms, analytics and advertising partners such as
Meta and Google) will only collect, use, and disclose your information to the
extent necessary to perform the services they provide to us. Certain providers
have their own privacy policies for purchase transactions; we recommend reading
them. Some providers may be located in a different jurisdiction than you or us,
and your information may be subject to the laws of those jurisdictions. Once
you leave our website or are redirected to a third-party site or application,
you are no longer governed by this Privacy Policy or our Terms of Service. We
are not responsible for the privacy practices of other sites.

SECTION 6. SECURITY

To protect your personal information, we take reasonable precautions and follow
industry best practices to ensure it is not inappropriately lost, misused,
accessed, disclosed, altered, or destroyed. Payment card information is
encrypted in transit using TLS/SSL and stored with AES-256 encryption. No
method of transmission or storage is 100% secure, but we follow all PCI-DSS
requirements and additional generally accepted industry standards.

SECTION 7. COOKIES

We use cookies to run the store and improve your experience. These include
Shopify session cookies (_session_id, _secure_session_id), analytics cookies
(_shopify_visit, _shopify_uniq), the cart cookie (persists 2 weeks to remember
your cart), and advertising cookies from partners such as Meta
(Facebook/Instagram) and Google, used to measure and improve our advertising.
You can set your browser to notify you of cookies and refuse them; refusing
some cookies may limit certain features of the store.

SECTION 8. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in
your state of residence. Our products are intended for adults and are not
marketed to children.

SECTION 9. YOUR PRIVACY RIGHTS

Depending on your state of residence (including California under the CCPA/CPRA,
and residents of Virginia, Colorado, Connecticut, Texas, and other states with
similar laws), you may have the right to: know what personal information we
collect and how we use it, access a copy of it, correct it, delete it, and opt
out of its "sale" or "sharing" for targeted advertising. We do not sell your
personal information for money.

If you are a resident of the United Kingdom or the European Economic Area, you
have equivalent rights under UK and EU data protection law, which you may
exercise at the same address.

To exercise any of these rights, email hello@foldkind.com with the subject line
"Privacy Request"; we will verify your identity and respond within the
timeframe required by law. We will not discriminate against you for exercising
your rights.

SECTION 10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time; changes take
effect immediately upon posting on the website. If our store is acquired by or
merged with another company, your information may be transferred to the new
owners so that we may continue to serve you.

QUESTIONS AND CONTACT

To access, correct, or delete personal information we hold about you, to file a
complaint, or simply to get more information, contact us at hello@foldkind.com.

Foldkind is a trading name of Zempica Ltd, company no. 16479897, 71-75 Shelton
Street, Covent Garden, London WC2H 9JQ, United Kingdom. Zempica Ltd is the data
controller for the information described in this policy.